Kommentare zu: Mother! My logic is failing! http://www.wuenschenswert.net/wunschdenken/archives/113 Tue, 07 Feb 2012 16:05:00 +0000 http://wordpress.org/?v=2.5.1 Von: Reinier Zwitserloot http://www.wuenschenswert.net/wunschdenken/archives/113#comment-80 Reinier Zwitserloot Mon, 29 Jan 2007 12:56:34 +0000 http://www.wuenschenswert.net/wunschdenken/archives/113#comment-80 The apple care in the Netherlands is generally even worse, except I found this one apple shop that's also licensed to repair and they do everything in their power to help you out on the logistics front; they let you keep your mac if you can coaxe life out of it and call you when the ordered replacements parts are in (and, note, apple forces the repair guys to send back the defective parts with the next load which means you have about a 3 to 4 day window to get your mac to them when they call or THEY are in trouble, so that's definitely above-and-beyond service), and they are very open about it when they don't have a clue either. Compare to another shop that takes your mac just to fix a mushy mouse button, throws it in the back for about a week until it can get shipped to the actual repair center (that one doesn't have a walk-in repair center, just storefronts), gets it analysed as being not faulty, and after 3 weeks total get it back to you in the exact same state it was, and are edging to hit you with a service charge. What I'm trying to say is: quality amongst european apple repair shops differs a lot, as a rule try to find a walk-in repair shop, and look around. The apple care in the Netherlands is generally even worse, except I found this one apple shop that’s also licensed to repair and they do everything in their power to help you out on the logistics front; they let you keep your mac if you can coaxe life out of it and call you when the ordered replacements parts are in (and, note, apple forces the repair guys to send back the defective parts with the next load which means you have about a 3 to 4 day window to get your mac to them when they call or THEY are in trouble, so that’s definitely above-and-beyond service), and they are very open about it when they don’t have a clue either.

Compare to another shop that takes your mac just to fix a mushy mouse button, throws it in the back for about a week until it can get shipped to the actual repair center (that one doesn’t have a walk-in repair center, just storefronts), gets it analysed as being not faulty, and after 3 weeks total get it back to you in the exact same state it was, and are edging to hit you with a service charge.

What I’m trying to say is: quality amongst european apple repair shops differs a lot, as a rule try to find a walk-in repair shop, and look around.

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